Robb Building Materials

Effective Date: May 23, 2026
Last Updated: May 23, 2026

Welcome to Robb Building Materials (“RBM,” “Company,” “we,” “our,” or “us”). These Terms of Use (“Terms”) govern your access to and use of our website, services, mobile features, applications, forums, customer portals, online stores, subscriptions, and any related content, functionality, products, or services offered by Robb Building Materials.

By accessing or using this website, you agree to comply with and be legally bound by these Terms. If you do not agree with these Terms, you must discontinue use of the website immediately.

These Terms should be read together with our Privacy Policy available at Robb Building Materials Privacy Policy.

1. Company Information

Robb Building Materials is a supplier and distributor of building materials, construction supplies, surplus inventory, liquidation inventory, contractor products, tools, accessories, and related services for residential, commercial, industrial, and government customers.

Throughout these Terms:

“Website” refers to all pages, systems, and services operated under robbm.com.
“User,” “Customer,” “you,” or “your” refers to any individual or entity accessing the Website.
“Products” refers to any goods, services, subscriptions, memberships, digital products, or physical inventory offered by RBM.

2. Eligibility

By using the Website, you represent and warrant that:

You are at least eighteen (18) years old;
You have legal capacity to enter into binding agreements;
You will use the Website only for lawful purposes;
All information you provide is truthful, accurate, and current.

If you are using the Website on behalf of a company, organization, contractor, or other entity, you represent that you have authority to bind that entity to these Terms.

3. Changes to Terms

We reserve the right to modify, revise, replace, or update these Terms at any time without prior notice. Updated Terms become effective immediately upon posting.

Your continued use of the Website following any changes constitutes acceptance of the revised Terms.

We encourage users to review these Terms periodically. (PH Robb)

4. Products and Services

Robb Building Materials may offer:

Building materials;
Lumber;
Flooring;
Drywall;
Doors and windows;
Roofing materials;
Plumbing supplies;
Electrical supplies;
Safety equipment;
Contractor tools;
Liquidation inventory;
Overstock inventory;
Clearance merchandise;
Delivery services;
Contractor sourcing services;
Membership and rewards programs;
Online educational resources;
Marketplace services;
Forum access;
Digital content;
Promotional products.

All products and services are subject to availability.

We reserve the right to:

Limit quantities;
Refuse service;
Cancel orders;
Modify pricing;
Discontinue products;
Restrict sales by geographic region;
Require verification before processing orders.

5. Pricing and Inventory Disclaimer

Prices, promotions, discounts, rebates, inventory quantities, freight estimates, and product descriptions are subject to change without notice.

Because many products may include:

liquidation inventory,
closeouts,
surplus stock,
reclaimed products,
overstock inventory, or
third-party supplier inventory,

RBM cannot guarantee:

continuous availability,
exact color consistency,
matching dye lots,
packaging condition,
manufacturer warranty continuity,
original packaging,
future restocking.

Errors in pricing, descriptions, dimensions, specifications, or availability may occur. We reserve the right to correct any errors and cancel affected orders at our discretion.

6. Orders and Payment

Submission of an order does not guarantee acceptance.

RBM reserves the right to:

reject any order,
limit quantities,
require additional verification,
refuse high-risk transactions,
cancel suspicious purchases,
refuse resale purchases.

Accepted payment methods may include:

credit cards,
debit cards,
ACH transfers,
wire transfers,
financing programs,
digital wallets,
approved business accounts.

Failure to successfully process payment may result in cancellation or delay.

You authorize RBM to charge all applicable fees, taxes, freight charges, handling charges, storage charges, and applicable surcharges.

7. Shipping and Delivery

Delivery dates are estimates only and are not guaranteed.

RBM shall not be liable for delays caused by:

manufacturers,
freight carriers,
weather,
labor shortages,
supply chain disruptions,
governmental restrictions,
force majeure events,
customs delays,
transportation interruptions.

Risk of loss transfers to the purchaser upon:

shipment,
delivery,
pickup,
carrier possession,
depending on the transaction terms.

Customers are responsible for inspecting shipments immediately upon receipt.

Claims for shortages, damages, or defects must be reported within the timeframe specified by RBM.

8. Returns and Refunds

All returns are subject to RBM’s Refund and Returns Policy.

Certain items may be non-returnable, including:

clearance products,
custom orders,
special orders,
cut materials,
opened products,
hazardous materials,
installed products,
digital products,
used products.

Returned merchandise may be subject to:

restocking fees,
inspection,
approval requirements,
freight deductions.

Refund timing depends on:

payment method,
banking institutions,
product condition,
inspection results.

9. Contractor and Professional Use Disclaimer

Information provided through the Website is for general informational purposes only.

RBM does not provide:

engineering services,
architectural services,
legal advice,
building code certification,
professional design services,
licensed contracting services unless explicitly stated.

Customers are solely responsible for:

code compliance,
permit requirements,
installation practices,
engineering approvals,
contractor licensing compliance,
jobsite safety,
product suitability.

Professional consultation should be obtained where appropriate.

10. User Accounts

Certain features may require account registration.

You are responsible for:

maintaining account confidentiality,
protecting passwords,
restricting account access,
all activities occurring under your account.

You agree to immediately notify RBM of:

unauthorized account access,
security breaches,
suspicious activity.

We reserve the right to suspend or terminate accounts at our discretion.

11. Forums, Reviews, and User Content

The Website may contain:

forums,
comment sections,
reviews,
chat systems,
marketplace listings,
social features,
user-generated content.

By submitting content, you grant RBM a worldwide, perpetual, royalty-free, transferable license to:

use,
reproduce,
distribute,
modify,
display,
publish,
market,
sublicense,
your content.

You agree not to post:

illegal material,
defamatory content,
false information,
copyrighted material without permission,
spam,
malware,
harassment,
discriminatory content,
threats,
obscene material.

We reserve the right to remove any content at our sole discretion.

12. Intellectual Property

All Website content including:

logos,
trademarks,
graphics,
videos,
icons,
product photography,
text,
designs,
layouts,
software,
source code,
databases,
marketing materials,

are owned by or licensed to RBM and protected under intellectual property laws.

You may not:

copy,
reproduce,
scrape,
republish,
distribute,
modify,
reverse engineer,
commercially exploit,
any Website content without prior written consent.

13. Acceptable Use

You agree not to:

violate laws or regulations;
interfere with Website security;
attempt unauthorized access;
upload malicious software;
use automated scraping tools;
overload infrastructure;
impersonate others;
engage in fraud;
harvest user data;
interfere with Website functionality.

Unauthorized use may result in:

account termination,
civil liability,
criminal prosecution.

14. Privacy and Data Collection

Your use of the Website is also governed by our Privacy Policy. RBM may collect:

personal information,
device information,
browsing behavior,
order history,
IP addresses,
cookies,
analytics data,
communication history,
payment information,
consistent with applicable laws and our Privacy Policy. (PH Robb)

We may use cookies, analytics tools, and tracking technologies to improve services and user experience. (Rubb USA)

15. Third-Party Services and Links

The Website may contain links to:

suppliers,
manufacturers,
payment processors,
financing providers,
advertisers,
logistics partners,
third-party websites.

RBM does not control third-party services and is not responsible for:

third-party content,
availability,
accuracy,
privacy practices,
security,
products,
services,
damages arising from third-party interactions.

Accessing third-party websites is at your own risk.

16. Disclaimer of Warranties

THE WEBSITE AND ALL PRODUCTS AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RBM DISCLAIMS:

implied warranties,
merchantability,
fitness for a particular purpose,
non-infringement,
uninterrupted access,
security guarantees,
accuracy guarantees.

We do not guarantee:

Website availability,
error-free operation,
virus-free functionality,
compatibility with all devices.

17. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RBM SHALL NOT BE LIABLE FOR:

indirect damages,
incidental damages,
special damages,
consequential damages,
lost profits,
business interruption,
lost data,
project delays,
construction delays,
procurement costs,
replacement costs.

RBM’s total liability for any claim shall not exceed the amount paid by you for the applicable product or service giving rise to the claim.

Some jurisdictions may not allow certain limitations, so portions of this section may not apply.

18. Indemnification

You agree to indemnify, defend, and hold harmless RBM, its:

affiliates,
subsidiaries,
officers,
employees,
contractors,
agents,
licensors,
suppliers,

from claims, liabilities, damages, losses, costs, and expenses arising from:

your Website use,
your content,
your violations of these Terms,
your violations of law,
your misuse of products.

19. Force Majeure

RBM shall not be liable for delays or failures caused by events beyond reasonable control, including:

natural disasters,
pandemics,
labor shortages,
strikes,
supply chain interruptions,
governmental actions,
cyberattacks,
transportation disruptions,
utility outages,
war,
civil unrest.

20. Governing Law

These Terms shall be governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict of law principles.

Any disputes arising from these Terms shall be resolved exclusively in courts located within Pennsylvania unless otherwise determined by RBM.

21. Arbitration and Dispute Resolution

At RBM’s discretion, disputes may be resolved through binding arbitration rather than court litigation.

Before initiating legal proceedings, parties agree to attempt good-faith informal resolution.

Class action claims are waived to the fullest extent permitted by law.

22. Termination

RBM reserves the right to:

suspend access,
terminate accounts,
cancel orders,
restrict services,
without notice for violations of these Terms or suspected unlawful activity.

Termination does not eliminate obligations accrued prior to termination.

23. Accessibility

RBM strives to maintain reasonable accessibility standards for users accessing the Website across various devices and technologies.

Users experiencing accessibility difficulties may contact us for assistance.

24. International Users

The Website is operated from the United States.

Users accessing the Website from outside the United States do so at their own risk and are responsible for compliance with local laws.

Information may be transferred to servers located in the United States. (robbjack.com)

25. Electronic Communications

By using the Website, you consent to receive electronic communications from RBM, including:

transactional emails,
account notices,
marketing communications,
operational updates,
SMS notifications where consented.

Electronic communications satisfy legal communication requirements.

26. SMS and Marketing Communications

If you opt into SMS or email marketing:

message and data rates may apply;
frequency may vary;
consent is not a condition of purchase.

You may opt out at any time using unsubscribe instructions or by contacting RBM.

27. Copyright Complaints

If you believe content on the Website infringes your intellectual property rights, please submit written notice including:

identification of the copyrighted work,
identification of allegedly infringing material,
your contact information,
a good faith statement,
authorized signature.

RBM reserves the right to remove allegedly infringing material.

28. Entire Agreement

These Terms, together with our Privacy Policy and any posted policies, constitute the entire agreement between you and RBM regarding Website use.

29. Severability

If any provision of these Terms is deemed unenforceable, the remaining provisions shall remain fully enforceable.

30. Contact Information

For questions regarding these Terms of Use, please contact:

Robb Building Materials
Website: www.robbm.com
Privacy Policy: Privacy Policy

By accessing or using this Website, you acknowledge that you have read, understood, and agreed to these Terms of Use.